I already have an application / website. Will you be doing everything from
scratch?
First, we will ask you to tell us what needs to be done. Next, we will
explore the capabilities of your current system and determine how much of what you want can be
done within it. If your plans exceed the capabilities of your system, we will provide a plan for
changes for your approval. Once you have agreed, we will get to work.
Do you also speak in complicated technical terms that I don't understand?
No, we try not to burden you with technical terms unless necessary. We
understand that you are a business person who is more familiar with concepts such as budget,
deadlines, and responsibility.
Can we start with something small?
Yes, we can start with an audit of your current stack or with small
maintenance tasks so you can see us in action. There are always some tasks that get put off
until later. Let's get them done!
Do you have the necessary expertise?
We have expertise in what we offer on this website, as well as in some other
areas not listed here. But to avoid making empty promises, let's first discuss your
requirements.
What if I want to add new features that weren't originally discussed?
Yes, this is a common occurrence. In this case, we recalculate the cost of
the change and offer you different options for how this can be implemented.
Who exactly will be working on my project?
Your project will be handled by our team of developers. They are specialists
in their field with an average of 5+ years of experience. This also means that we do not
outsource your project and retain full control over the entire process.
Do you provide ongoing support after completing the project?
Yes we do. Upon completion, we provide a demo and documentation for the
project. If you have any questions, we will be glad to answer them. Also, if you plan to add new
features, we will be happy to help you implement them when you are ready.
How do you handle confidential information?
We sign an NDA and add additional precautions if this is important to you.
How quickly do you respond when something breaks?
We stay in touch and won't leave you alone. The solution may take from
several hours to several days, depending on the complexity. If it's a showstopper, we will put
it at the top of the list.
How does the payment work?
After evaluating the project, we divide it into small milestones. You make
an advance payment for the first milestone, we complete it and show you the result. Then we move
on to the next milestone using the same algorithm.
Are there any additional costs?
Yes, there are, and we warn you about them. Usually, these are servers,
email sends, payments for using AI (if applicable), or third-party platforms used in your
application.
I am in another country. How can I be sure of your integrity?
We can work directly and sign a contract. We can also work through
third-party services that provide protection for agreements. In this case, the intermediary
service commission will be added to the cost.
There is a war going on in Ukraine. How reliable are you in this regard?
Half of our developers are located in safe parts of Ukraine. The rest are
from other European countries. The project is always worked on by a team, not just one person.
What do you need to get started?
First, let's chat and figure out how we can help you. Then we'll discuss the
next steps in detail.
